LinkedIn Tracking

Workers Compensation Investigations

Pending Claims - Liability Claims - Injury Claims - Litigation Support - NSW & ACT

Is your business suffering from lost productivity?
Are you paying higher insurance premiums?

Throughout Australia, insurers are under pressure to deliver improved results more efficiently. There are direct and indirect costs associated with Workers’ Compensation in Australia. For example, payments to injured employees and premiums are direct costs, whereas loss of productivity, nonattendance, and earnings are indirect costs. NSI Global Counter Intelligence has been providing specialist investigative and industry-leading counter intelligence services for over 15 years.

We have worked with Workers Compensation Insurers, Self-Insurers, and Law Firms. Our Workers Compensation Investigations Team includes case managers with legal qualifications, surveillance operations managers, and in-field investigators. We specialise in providing tailored workers compensation investigations in metropolitan and urban areas, and interstate and rural areas in New South Wales and the Australian Capital Territory. We stand by this fact as a result of the extensive experience we have attained by working across all types of environments. 

How can NSI help you?

NSI Global Counter Intelligence adheres to a strict code of conduct and is committed to quality and customer service to provide the best for our clients. First and foremost, we listen to you. Our staff are experienced in all areas of Workers Compensation Investigations including pending claims, loss claims, initial claims, and fraud control. Our specialists will formulate a plan with you to achieve the best possible outcome for your case. We work with you throughout the entire investigation keeping you informed of every development.

Every new case is assigned and managed by one of our experienced case managers. Our team of case managers and surveillance operations managers have a variety of knowledge and qualifications ranging from legal qualifications, insurance industry experience, and Department of Defence security clearances for Government investigations. Our in-field investigators are all licensed, insured, and trained to NSI’s high standards of covert investigations.

Our Workers Compensation Investigation Services include:

  • Liability Claims.
  • Injury Claims.
  • Stress-Related Claims.
  • Litigation Support.
  • Fraud Detection.
  • Pending Claims.
  • Psychological Claims, and more.
A Global Reach

Recently completed assignments have seen us carry out investigations, across Australia, in the United States, Middle East, Indonesia, Malaysia, Hong Kong, Mainland China, Thailand, South Africa, Germany, United Kingdom, and France. Depending on your specific case you may require some of the more specialised services we offer our Corporate Clientele.

Our best in class process includes
  • Phase 1 – Secure Location Interviews
  • Phase 2 – Situational Mapping and Detailed Agent Debrief
  • Phase 3 – Investigation Commencement
  • Phase 4 – Situational Adaptation
  • Phase 5 – Evidence Timeline Compilation
  • Phase 6 – Comprehensive Investigation Report and Client Recommendations
  • Phase 7 – Expert Witness Testimony

If you have a claim and need to arrange an investigation to be conducted, by using NSI Global Counter Intelligence each time, you will know what to expect. If you use random investigation companies, you will get random results.

We invite you to make an appointment for a confidential discussion at either of our secure, radio shielded facilities in Sydney Olympic Park or in the Canberra CBD.