By: Navid Sobbi
This is a question our technicians are asked on a daily basis. Facebook Messenger messages may be needed for personal reasons or for legal purposes. NSI can assist in both scenarios.
So, is it possible to recover deleted Messenger messages? Firstly, we need to understand what happens when Messenger is installed on your phone.
When you install Messenger from the AppStore or Play Store, a database is created within your phone’s memory. This database holds all the messages that are sent and received, including media such as audio, images and videos.
TIP: Instead of deleting a Messenger message, it is best to archive it using Messenger’s archive option (read about it here). This will remove it from your inbox however you would still be able to view archived threads at a later date.
In the event the Messenger messages have been deleted, NSI’s digital forensic equipment can access the database associated with the Messenger app and reconstruct it. This process will allow NSI technicians to recover the deleted data and piece the Messenger messages back together. In some cases, NSI have been able to recover Messenger messages that were deleted over 1 year prior.
At NSI, we have not limited ourselves with one forensic tool. To maximize your chances of a successful recovery we use multiple proprietary digital forensic tools that are used by law enforcement worldwide and will not overwrite your valuable data.